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The Uber app offers a range of features to ensure safety for both drivers and passengers. While the company has a set of rules in place to guarantee security, there are also built-in tools that can reinforce protection and even assist in emergency situations.

If you use the app frequently, it’s essential to know what each feature does to arrive at your destination safely.

Uber Safety Features for Drivers and Passengers

Check out the complete list:

1. Emergency Button

Both passengers and drivers can quickly call the police by pressing an emergency button in the app. This feature allows users to contact authorities without leaving the platform and provides essential information, such as trip status and current location, to facilitate assistance.

2. Share Trip

Passengers can share their current trip with trusted contacts, enabling them to track the journey in real-time. This option can be accessed during a trip or in the “Safety Check” area of the app.

3. Safety Contacts

Uber allows users to save trusted contacts and friends in their profile and sends a link to track the trip to each of them. Additionally, users can save an emergency contact that can be reached by the company if they are unable to contact the user.

4. Verification Code

The verification code can be used by both drivers and passengers on the platform. Before starting a trip, the passenger must enter a numerical sequence to confirm they are in the correct vehicle. This feature adds an extra layer of security to the journey by verifying both profiles involved.

5. Audio Recording

Drivers and passengers can record audio during a trip in the app and have evidence in case of an issue. The recording is protected, and only accessible after submitting a safety report.

6. Video Recording (Drivers Only)

Drivers with dashcams can register the device in the app and use it to record trips. The files can be sent in safety reports and provide additional protection during work.

7. Selfie Verification

User profiles created on the platform require a selfie for verification. This feature helps ensure that users enter a trip with the correct driver or passenger and reduces cases of people using others’ accounts.

8. Automatic Route Check

The app uses GPS and other phone sensors to identify unexpected changes in the route, such as deviations, long stops, or premature trip endings. When this occurs, the platform automatically sends a message to the user with possible support options.

9. Accepting Only Female Passengers (Drivers Only)

The “U-Elas” feature allows female drivers to accept only ride requests from female passengers by activating the button in the app.

10. Blocking Passengers (Drivers Only)

Uber also allows drivers to block a passenger in the app, preventing them from being connected again for future rides. When a rating is one star, the app automatically blocks the passenger, but this feature is optional for ratings between two and three stars.

So, the list is:

1. Emergency Button
2. Share Trip
3. Safety Contacts
4. Verification Code
5. Audio Recording
6. Video Recording
7. Selfie Verification
8. Automatic Route Check
9. Accepting Only Female Passengers
10. Blocking Passengers

Remember, you can also learn how to check your rating on Uber.

Learn more about the app:

• How to see Uber prices in another city | Practical Guide
• Uber Pet | How to order, rules, and available cities in Brazil
• Do ride-hailing apps like 99 and Uber become more expensive when your phone battery is low?

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